Shane A. Thomas
CEO
*Platinum Premier Producer
Read Shane's Bio
Shane started his self-employed career in 2006 working under the name of Shane Thomas Insurance, INC. He first started out as an insurance broker working with American National. With his life and health license, he was positioned to assist clients with auto/home/disability and life insurance.
In 2008 he found what would be his calling and passion which was to help those on Medicare. He started out as an independent captive agent for UnitedHealthcare. This allowed him to gain excellent training and build a foundation to support his Medicare clients. He would meet with individuals and groups to assist them when they were on Medicare A and B. He would assist them in finding a Medicare Advantage, Medicare Supplement and/or Part D plan that was best suited for them. During his tenure as a captive agent with UnitedHealthcare, he received many awards. He received awards for being a top producing agent, MVP, and sat a Medicare Council for multiple years. He was also selected to move to a management role starting in 2016 all while still maintaining building his personal clients.
In 2019 he felt the need to move outside of a captive model to position himself as broker to better meet the needs of his clients. He is now the Principal for Integrity Health Advisors. This move has helped him assist those on Medicare with all the major carriers and products, not just UnitedHealthcare. This provides a well-rounded approach to assist those that are on Medicare. This has opened the doors to offer hospital indemnity, dental, and vision plans for his members for a one-stop-shop approach.
His role at Integrity Health Advisors also now includes providing an agency for new and seasoned agents to call home. IHA provides a place for agents to get the training, support, and tools needed to build a successful Medicare business here in Colorado and beyond.
Clara Romero
Individual and Family plans
Sales Advisor
Read Clara's Bio
Clara Romero started in insurance in the early ’90s. She has worked in many positions with UnitedHealthcare/Optum. These skills acquired on the job have helped her become a go-to for getting things done. She assisted field salespeople in multiple states from her office in the Denver Tech Center for many many years. She has worked closely with the Nursing Home and Assisted living community. She would assist the POA/Authorized reps to find the right plan for the parents.
Today she is the Sales Coordinator for IHA and works closely with Shane Thomas. She is the go-to for all the independent sales reps that are affiliated with the organization. She is licensed so she is able to assist clients that have Medicare or individual/family insurance needs. She is the number 1 contact for all under 65 prospect clients. She will work closely with the needs of the clients and get them enrolled in an On or Off-exchange health plan as well as ancillary benefits.
On the weekends you will find her spending time with her mother, siblings, nephew, and nieces. She is a Colorado native and loves researching the history of Colorado. She loves to take trips to cities all over Colorado to learn about its history. She is also into finding out all she can about her deep family roots in this state.
Jenna Padilla
Medicare Plans Advisor
Gold Premier Producer
Read Jenna's Bio
Jenna’s responsibility since joining IHA has been to meet with Medicare prospects. She holds in person, ZOOM, and phone meetings with clients. She uses her years and years of service work experience and applies this to her Medicare beneficiaries. Her compassion, empathy and patience has her building strong relationships with her clients.
Jenna is fully licensed in over 30 states across the U.S and is contracted with most of the major insurance carriers. When she meets with you, she will conduct a needs analysis and her findings will allow her to assist you with a Medicare Advantage, Supplement, Part D, hospital indemnity, dental, and/or vision plans.
Before joining IHA, she worked as a Service Advisor in the automotive industry for 18 years. She has been in “sales/service” for all her working career. She has a passion for putting the customer first and making sure they have the best experience.
Jenna is married and has two fur babies. In her free time you will find her enjoying the outdoor adventure that Colorado has to offer. She enjoys skiing, hiking, hanging out with her dogs Bodie and Maple, or swinging from aerial silks. Jenna is originally from New Jersey so don’t let her out of state number fool you, we are lucky to have her local.
Joshua Owen
Health Insurance Sales
Read Josh's Bio
Since joining the IHA team, Joshua helps our Medicare prospects and current clients navigate the ever-changing Healthcare environment. Relying on his decades of sales and service experience, Joshua thrives on building long-term relationships and has a passion for helping people, especially through difficult seasons of life.
Prior to joining IHA, Joshua spent the previous 12 years working with Property and Casualty insurers to settle insurance claims in the general construction arena on behalf of homeowners and commercial property owners. He has a strong understanding of the insurance industry overall and looks forward to applying that knowledge to people’s health care needs.
With a passion for cooking, Joshua spends his free time with friends and family in intimate dinner settings, as well as the great outdoors when the weather permits. Music is a hobby he greatly enjoys with both friends and strangers, who all come together for public jam sessions – or occasionally, a more rehearsed set. When it comes to improvisation, stringed instruments are what he prefers and excels at, along with almost any genre of music. Joshua was born in Denver, grew up in Evergreen, and has skied or snowboarded at just about every Resort in Colorado over the years.
Local Medicare and Insurance Agents
At Integrity Health Advisors in Denver, Colorado, we pride ourselves on offering personalized health insurance solutions with a strong commitment to integrity and client-focused service. We provide a range of services, including health insurance planning, policy analysis, and claims assistance. Our team of experienced professionals are dedicated to helping you navigate the complexities of health insurance, ensuring you get the best coverage for your needs. With our reputation for reliability and expertise, we strive to be your trusted partner in managing and optimizing your health insurance options.
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EMAIL US
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I would like to congratulate Integrity Health Advisors, especially my wonderful advisor, Ms. Jenna Padilla, for her genuine kindness and willingness to help. Thank you for taking the time, even after hours, to help. I want you to know that you are greatly appreciated. Farshid
I had an opportunity today to discuss medicare with an agent named Darci Pearson. What a doll! Knowledgable is an understatement. Darci explained the vast intricacies of the system. I was highly impressed by her diligence, integrity, and the ability to match people with precisely the coverage they need. If you are working with Integrity HA, you will do so with professional and excellent people.
I couldn't have navigated the complexities of the medicare system without the assistance of Jenna. She was so patient with me and didn't rush me at all.
Jenna is amazing! I was originally feeling overwhelmed with obtaining Medicare. Jenna was so patient and found several of the best options for me to choose from. She was knowledgeable and so kind and with me every step of the way, keeping in touch and answering any questions I had. After I received confirmation of my Medicare plan and acceptance, Jenna let me know she will be with me each year for enrollment period. What a relief to have such a personal, caring professional in my corner. Thank you so much, Jenna!
Jenna Padilla is the best. She not only is very knowledgeable about Medicare and all options, she makes the whole process simple and pleasant. There is no worrying, or agonizing, because Jenna takes matters into her own hands. She explains everything thoroughly without hesitation, returns calls and emails promptly, and helps throughout the whole process. It's about as easy as pushing a button.
Jenna Padilla was my agent who assisted me in signing up for Medicare and selecting a Supplement Insurance. She was very knowledge, professional and answered all of my questions. The process was very easy with her assistance. Thank you!
I’m so grateful for the support I received from Clara. She helped me find the right medical and dental insurance plans and made sure I understood all my options. What stood out most was how available she always was—any time I had a question, she was right there to help. Her guidance made the whole process easy and stress-free. I couldn’t have asked for a better experience.
I BOMBARDED Clara with questions on a daily basis, and often asked her the same question more than once. She was always patient, responsive and held my hand along the way. Beyond doing an excellent job helping me select my insurance, it was great to have an actual human to interface when having to deal with insurance companies.
Our experience with Clara Romero and Sam Guevara at Integrity Health Advisors of Centennial, CO, was excellent. Clara was wonderful at helping our family navigate the Marketplace. She was cordial, patient, and incredibly generous with her time, ensuring all our questions were answered. Thanks to her expertise, we had the concrete information needed to make informed choices for our family's medical and dental needs.The process can be so overwhelming, but Clara’s deep knowledge of the various Marketplace plans made it much easier. She was incredibly transparent with rates and coverage so there were no surprises. Sam was also professional, ensuring we were set up correctly once we selected our plans and remained prompt in his communication whenever we had follow-up questions. Highly recommend this team for their expertise and care!
Integrity Health Advisors were amazing! I lost my health insurance and needed something quick and affordable, COBRA was way too expensive. They were able to get me a plan through Cigna even after I had missed the open enrollment period. Clara was my main point of contact but her other team members assisted as well and made this a very quick and easy process. I highly recommend reaching out to them.
Integrity Health Advisors with Shane and Clara have been my Medicare health advisors since I enrolled in Medicare 3 years ago. I cannot recommend them highly enough. I have a reasonably complex health regiment and when it came time to transition to Medicare, I found them as a result of a direct mailer. This was one of the most fortunate days in my retirement life. I don't have to worry about a single thing and the supplements they recommended for me literally saved my life physically and financially. Their personal, guided approach was both reassuring and accurate. They always answer the phone when questions arise and if they are otherwise occupied, a return call is prompt. I don't want to sound too glowing but in this case it is absolutely warranted.
Jenna and her team have been absolutely fantastic in helping me with my insurance needs. Jenna is so kind and professional. She goes above and beyond in every sense of the word. She makes time for me after hours and even on the weekends to reach out to me. I am so impressed by her level of expertise and her patience and her professionalism. I would recommend this fantastic company to everyone. Thanks again Jenna for your outstanding help. I look forward to a long and great relationship with you in the coming years. You are simply the best!! May 2026 be your best year ever, filled with good health and much joy and happiness and of course success!! Patti Webster ~
Shane was very helpful with guiding my wife and myself in selecting how we would do our medicare coverage. He was very informative. Shane answered all of our question in a low key non-pressure way. We highly recommend Shane and his associates.
As if aging doesn’t provide enough challenges of its own, along comes the stressful annual Medicare enrollment period with its confusing myriad of choices and decisions. Thanks to the guidance from Integrity Health Advisors’ (IHA) Jenna Padilla, this year’s process was virtually painless and my confidence in my final choice elevated by her clear explanation of options based on my criteria. Jenna’s pleasant manner, punctuality and patience with my many questions was exemplary given this is a hectic time in their business. Follow-through and confirmations were prompt and always followed by the offer to answer any questions. She is a true professional in every sense of the works and I strongly recommend IHA and Jenna Padilla for addressing your insurance needs.
My wife and I have been helped by Jenna Padilla and Clara Romero. We got all needed support from both of them during every step of the way. It was a challenge to find our way through the profusion of health insurance alternatives but their expertise knowledge steered us to the right choices. Working with Jenna and Clara took all our anxiousness out of the process and we can only give our best recommendations for both of them!
Despite the fact that direct-to-consumer access to healthcare has advanced/improved over the last several years, signing up and accurately assessing all options can be intimidating. The Integrity Health Advisors team fills that knowledge gap with their expertise and outstanding customer service. Don't be intimidated or overwhelmed. If you are seeking insurance for your family or company, start by reaching out to IHA for guidance. And if you're like me, you will keep coming back every year to be sure you are getting exactly what you need -- nothing more and nothing less.Finally, I have to give a shout out to Clara Romero specifically, with whom I have now worked for 3 years. Clara remembers my background/context, reaches out proactively, and is famously responsive. I have never "seen" anyone (or anything) like that in the healthcare space. Remarkable. Thank you, Clara and IHA.
We recently used IHA for our Medicare options and enrollment. Jenna was wonderful to work with. She was informative, answered all our questions and was always available. I highly recommend Integrity Health Advisors for Medicare enrollment.
I am very impressed with Jenna from Integrity Health Advisors. Her extensive knowledge and preparation meant that every meeting was efficient and productive. She truly listens to your needs, helping you find the perfect health plan without any pressure, and ensures you feel completely confident in your final choice. Her proactive follow-up and accessibility for questions are excellent. I highly recommend her expert guidance.
Shane is extremely helpful and knowledgeable. He got me switched to the best plan to allow be to continue with my current medical provider. He even connected with my sister in another state to help with my 89 year old mother's coverage to review before the deadline closed. Thank you so much Shane!!
Sam enrolled me in a Medicare supplement, replacing my terminating plan: estimated cost savings for 2026 medical costs: $15-20K. When the new provider delayed my application, Sam contacted me and expedited the process. I saved money and got excellent customer service, with easygoing conversations. 5 stars.
I want to thank Jenna Padilla and Clara Romero for all their help with my health insurance needs. After I retired, Clara provided exceptional support in navigating the health insurance exchange and assisting me in selecting the right provider. Now that I’m turning 65 soon, Jenna provided step by step instructions on how to navigate the Social Security Administration website to apply for Medicare. A confusing task to be sure. After my benefits were approved, Jenna provided all the information I needed to select the right Medicare Advantage Plan. My transition from my private insurance to Medicare is all set and made easy by the excellent support of the extremely knowledgeable employees at Integrity Health Advisors specifically Jenna and Clara. Thank you both.
Clara was awesome! She provided us a variety of options for both medical and dental. She went over costs and coverage and extremely important tax information for 2025 and 2026. Based on this, we were able to make informed decisions, understand potential tax implications and plan accordingly. Thank you!
Shane Thomas is an absolute expert in understanding Medicare plans. When our insurance company dropped our plan we met with Shane, who spent all the time we needed explaining our options. We choose a new plan, confident that it was the best plan in the market for our needs. There is no way we could have navigated this on our own. If you are trying to do this on your own, run- don’t walk-to Integrity Health Advisors. Thank you Shane!
Both my husband and I had a great experience with Integrity Health Advisors, Jenna Padilla was a great help in finding the right Medicare plan for us. She was prompt in calling us back in the same day!! Thank you, Jenna we really appreciate all your help.
Jenna was absolutely fabulous to work with. I would highly recommend her. She's been super diligent and her follow up has been first rate!!!
I had a wonderful experience with Integrity Health Advisors. I worked with Jenna and was fantastic. Very knowledgeable, helpful and great at keeping track of communication and timelines. I would l highly recommend Integrity Health Advisors for helping you navigate the Medicare options!
Needed to get a new policy for 2026. Contacted Shane and had a wonderful and seamless experience finding and signing up for my new plan. Would definitely recommend and will continue to use for all my families health insurance needs in the future.
We worked with Jenna Padilla to sign up for Medicare. We knew we wanted to work with someone to make sure we understood the process and Jenna was great to work with. Always available to answer questions and patient when walking us through all of the options.